Warranty & Returns
For all Warranty issues please contact us
We will gladly refund any returned product under the following conditions:
- Product is returned to Balance Community within 30 days of purchase with the original packing and email receipt
- Product has no sign of use or neglect
- Return Authorization number (RA#) is included with the item at hand
To return an item:
- Contact Balance Community at firstname.lastname@example.org or (818) 527-5225 and include your order number in the email/phone call
- Balance Community will send you an RA# via email
- Ship the item with your RA# in the box to:
Balance Community, Inc.
2023 W. Carroll Ave.
Chicago, IL 60612
- Upon receipt of your item it may take up to 10 business days to process your full refund, minus shipping