Warranty & Returns

For all Warranty issues please contact us

We will gladly refund any returned product under the following conditions:

  • Product is returned to Balance Community within 30 days of purchase with the original packing and email receipt
  • Product has no sign of use or neglect
  • Return Authorization number (RA#) is included with the item at hand

To return an item:

  • Contact Balance Community at returns@balancecommunity.com or (818) 527-5225 and include your order number in the email/phone call
  • Balance Community will send you an RA# via email
  • Ship the item with your RA# in the box to:

    Balance Community, Inc.
    2023 W. Carroll Ave.
    STE C209D
    Chicago, IL 60612
  • Upon receipt of your item it may take up to 10 business days to process your full refund, minus shipping
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