Balance Community will gladly refund any returned product under the following conditions:
- Product is returned to Balance Community within 30 days of purchase with the original packing and email receipt
- Product has no sign of use or neglect
- As issued Return Authorization number (RA#) is included with the item at hand
To return an item:
- Contact Balance Community at firstname.lastname@example.org or (818)527-5225 and include your order number in the email/phone call, as well as a reason why you are returning the merchandise.
- Balance Community will send you an RA# via email
- Ship the item with your RA# in the box to:
Balance Community, LLC
PO Box 601
Germantown, MD 20875
- Receive your full refund, minus shipping
Alternatively, you can use our returns system here on the website, which can be found here.