Welcome to Balance Community!

Customer Service

Customer service from Balance Community - when you need help with your slackline rig.

Always Here to Help

At Balance Community, we are dedicated to getting you the right slackline gear for your situation. We know that different people prefer different types of slacklines. Because of the wide variety of options we have in our shop, it can sometimes be a difficult decision on what type of slackline or slackline hardware is best for you. For this reason, we like to cater to every type of slackliner. We are always open to helping our customers decide what type of slackline is right for them. Feel free to contact us at any time if you ever have any questions regarding slackline gear you would like to purchase or have already purchased, or if you have questions about the sport of slacklining in general.

Need Help?

Phone: (818) 527 - 5225
Fax: (805) 617 - 1744

Customer support: info@balancecommunity.com
Order Inquiries: sales@balancecommunity.com

Hours of Operation
Monday - Friday: 9 AM - 6 PM EST

Balance Community, LLC
2023 W Carroll STE C209D
Chicago, IL 60612

Shipping Information
Worldwide Delivery

Shipping Information

Most of our orders ship with USPS Priority Mail, with larger orders shipping via UPS Ground. All of our International orders ship via USPS Priority Mail International.

Read more about our shipping policies here: Shipping Policy

Returns & Exchanges
Getting you the right gear

Returns & Exchanges

We have a very lenient and accepting return policy here at Balance Community. For information on how to return an item you have purchased, take a look at our return policy here: Return Policy

Post your comment

Balance Community: Slackline Outfitters